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NATIONWIDE FULFILLMENT DONE RIGHT

Fulfillment built by a founder, for founders.

A 3PL for premium consumer brands. Built for founder-led brands, with transparent pricing, direct access to your fulfillment team, and every package prepared with the same care you would give it yourself.

  • Published rate card
  • No setup fees
  • Same-day shipping
  • Direct founder access
Interior of a small, organized fulfillment warehouse with shelving and a packing bench

99.8%

Pick accuracy standard

Same day

Ship on orders before cutoff

< 2 hrs

Response time on founder inquiries

2 weeks

Typical time from quote to go-live

The problem

Most 3PLs are built for everyone else.

You didn't build a careful brand to have it shipped carelessly. But the moment you outgrow your own garage, the options get worse, not better.

  • Pricing you can't see until you're on a call

    Rate cards behind a form, quotes that change after onboarding, and line items that appear on invoice three months in.

  • An account manager who doesn't know your product

    You explain your packaging spec to a new person every quarter, and it still ships wrong.

  • You are too small to matter

    Big 3PLs optimize for their biggest accounts. Your 400-order month is a rounding error in their queue.

  • Careless packing on a careful brand

    Glass in a bare mailer, crushed corners, missing inserts — and a customer service inbox that becomes your problem.

A Founder First team member picking product from a labeled warehouse shelf
"I started this because I was the founder on the other side of the phone, waiting three days for an answer about my own inventory."
TravisFounder & Operator

Why founder-led matters

Small on purpose. Accountable by design.

You talk to the person filling your orders

No ticket queue, no account manager who leaves in four months. Your questions go to the person accountable for the answer.

Published pricing

Our full rate card is on this website. You can price your unit economics before you ever speak to us.

No surprise line items

Every fee we charge is named on the quote. If it isn't on the quote, it isn't on the invoice.

Deliberately limited capacity

We take on a small number of brands so each one gets real attention. When we're full, we say so.

Built for premium packaging

Fragile, glass, liquids, and considered unboxing are the default here — not an exception that costs extra to explain.

Operator's honesty

If we're not the right fit for your volume or your product, we'll tell you on the first call and point you somewhere better.

Transparent pricing

Our rate card is on the website.

Pick-and-pack by volume tier, storage per pallet, and every special service named at a published rate. Model your cost per order before you ever talk to us.

Pick and pack pricing by monthly order volume
Monthly volumeFirst itemEach additional
0 – 500 orders / moLaunch and early-traction brands$3.25$0.75
501 – 1,000 orders / moConsistent monthly volume$2.75$0.50
1,001 – 3,000 orders / moScaling multi-channel brands$2.45$0.40
3,001 – 7,500 orders / moHigh-volume DTC operations$2.15$0.35
7,500+ orders / moDedicated space and staffingCustomCustom

How it works

From first call to first shipment in about two weeks.

No black box. Here's exactly what happens, and when.

  1. 01Day 1

    Discovery call

    Thirty minutes with the founder — not a sales rep. We look at your real order data, your SKU list, and what's actually breaking.

  2. 02Within 48 hours

    Written quote

    You get a line-item quote against our published rate card. Every fee is named. Nothing appears on the invoice that wasn't on the quote.

  3. 03Week 1

    Onboarding & integration

    Store connection, SKU setup, barcode assignment, and packaging spec — documented and confirmed before a single unit ships.

  4. 04Week 1 – 2

    Inventory transfer

    Inbound scheduled, received, counted against your manifest, and put away. You get a receiving report with any variance flagged. Any issues we troubleshoot together.

  5. 05Week 2

    Go live

    First orders ship under close watch. We check the first hundred packs personally before we let the process run on its own. We follow with quarterly spot checks to ensure standards are continuously met.

  6. 06Ongoing

    Ongoing partnership

    Direct line to the founder. Quarterly review of accuracy, ship times, and cost per order — with the levers to actually move them.

Free, no obligation

Send us your last 30 days of shipping data.

Upload a CSV export from your store or your current 3PL. We'll return a line-by-line comparison showing what those same orders would have cost with us — including storage and services. No call required to get it.

A premium Come Alive branded unboxing with carefully arranged products in kraft packaging

Who we serve

Brands where the details are the product.

Beauty & Skincare

Glass droppers, serums, and pumps that arrive intact. Lot and expiration tracking on every consumable, and packaging that matches what the brand promised on the product page.

Supplements & Wellness

Lot-level traceability, expiration-date rotation, and FIFO picking as standard. Subscription cadence handled without a separate contract.

Apparel & Accessories

Size and colorway variants managed cleanly, poly-bagged or folded to spec, with return processing that gets sellable units back on the shelf fast.

Specialty Food & Beverage

Fragile and liquid-safe packing, date-code tracking, and careful placement for temperature-sensitive product.

Home & Lifestyle

Odd-shaped, heavy, and breakable items packed for the real world — with dimensional weight watched so you aren't paying for air.

Creator & Influencer Brands

Drop launches, seeding kits, and demand that arrives in one night. Surge capacity built into how we plan the floor.

Questions

The things founders actually ask first.

Is there a monthly minimum?
No. There is no monthly minimum spend. You're billed only for the pick-and-pack, storage, and services you actually use in a given month.
How is pick and pack priced?
By monthly order volume. It starts at $3.25 for the first item and $0.75 per additional item under 500 orders a month, and drops as volume grows — down to $2.15 first item and $0.35 additional above 3,000 orders. Full tiers are published on our pricing page.
What does storage cost?
Standard pallet storage is $35 per pallet per month. Shelf and tote storage is $8 per tote per month for small-format SKUs. Oversized pallets are $52. Inventory with no outbound movement in 90 days moves to a 1.5x long-term rate.
Are there setup or onboarding fees?
No. Store integration, SKU setup, barcode assignment, and go-live support are included. We'd rather earn the relationship than charge you to start it.
Is there a peak season surcharge?
Yes — a 10% surcharge on pick-and-pack fees during November and December. It's the only seasonal adjustment we apply, it's disclosed on your quote, and it does not touch storage or service rates.

Next step

Let's see if we're the right fit.

Tell us about your brand and your volume. You'll get a written quote against our published rate card within 48 hours — or an honest "we're not the right partner for this."