Terms of service

About these terms

These terms cover your use of this website and any quote we issue. Fulfillment services themselves are governed by the signed service agreement between Founder First Fulfillment and your business, which controls if anything here conflicts with it.

Published rates and quotes

Rates shown on this site are current published pricing and are provided in good faith for planning. A quote becomes binding only when issued in writing and countersigned. There is no monthly minimum spend, and a 10% surcharge applies during the published peak season window.

Carrier shipping costs are passed through at our negotiated rates plus any applicable carrier surcharges. Rates may change with advance written notice.

Your responsibilities

You are responsible for the accuracy of the product, dimension, weight, and inventory data you provide, for the legality of the goods you send us, and for ensuring your products are not on our excluded list (hazardous materials, regulated chemicals, cold-chain goods, firearms, or oversized freight).

Inventory and liability

Title to your inventory remains with you at all times. We maintain commercial coverage on the facility, but you are encouraged to carry your own inventory insurance. Our liability for loss or damage is limited as set out in the signed service agreement.

Website content

Content on this site, including guides and rate tables, is provided for information only and is not operational, legal, or tax advice. We may update it at any time.

Contact

Questions about these terms: travis@founderfirstfulfillment.com.